Microsoft Copilot: Laser Engraved Luggage Tags

Description

Project

Microsoft hosted a booth at MWC Barcelona 2026 (Mobile World Congress), one of the world's largest mobile and technology events, where attendees were invited to design their own custom laser-engraved luggage tag powered by Microsoft Copilot.

Experience

User approaches booth and receives a ticket number. User enters number on Microsoft Surface Laptop Kiosk, and guided to scan a session QR code, and upload their photo. They are then asked a series of questions for displayed information, and personalization. The photo is then processed with AI, along with graphics to fit their personality. Brand ambassadors manage/refine the outputs through the operator panel, and prepare the user's personalized luggage tag for pickup. The user is the emailed when their item is ready for pickup.

Build

Application, Laptop Kiosk, User Flow, Operator Panel, Image Processing UI

Role

Full Stack Development, AI Integration + Refinement, Consulting, Quality Assurance

Locations

MWC Barcelona, Barcelona, Spain

Categories

Technologies

Client

Partner